Security Deposits

When you hire equipment you are required to pay a refundable security deposit. The security deposit is determined by the value of the equipment and is shown in your cart if you’re booking online, or will be displayed on a copy of your quote or order invoice when you book over the phone. We use security deposits to cover any loss or damage which may occur the equipment during the rental period.

Depending on the length of your hire period, the security deposit will either be a pre-authorised hold of the funds in your account which become available to you again immediately after the pre-authorisation is cancelled, or the funds will be taken out of your account and refunded at the end of the hire which can take up to 7 business days to receive.

Read section 5 of our Terms & Conditions for more information.